1. Introduction to Cookies

This Cookie Policy explains how BE Survey ("we," "our," "us," or "the Platform") uses cookies, browser storage, session cookies, local storage, and similar web tracking technologies when you log into, navigate, or interact with our survey platform. We believe in being fully honest, clear, and open about how we handle data and why we use cookies on your device.

When you open our web application, your web browser downloads tiny text files called "cookies" onto your computer, tablet, mobile phone, or smart device. Cookies allow our web server to remember who you are, keep you securely logged into your account, prevent cyber attacks, save your site choices, and ensure that survey forms load quickly without losing your progress.

2. What Are Cookies and How Do They Work?

A cookie is a small piece of data composed of letters and numbers sent from our web server to your web browser. Your browser saves these files on your computer's hard drive or mobile storage. Every time you open a new page on BE Survey, your browser sends that cookie back to our server so that our server recognizes your device.

Without cookies, a web application would treat you like a complete stranger every single time you click a button or open a new page. You would be forced to enter your username, password, and One-Time Password (OTP) every single time you submitted a survey question, changed pages, or viewed a report.

3. Types of Cookies We Use

BE Survey uses different types of cookies to run safely and properly. We divide cookies into distinct categories based on their function and duration:

A. Session Cookies

Session cookies are temporary files stored in your browser's temporary memory while your browser is open. They are deleted automatically the moment you close your web browser or shut down your device. We use session cookies to track your active login session as you move between pages, fill out multi-step survey forms, and navigate administrative control panels.

B. Persistent Cookies

Persistent cookies remain saved on your computer or mobile device even after you close your browser. They stay on your system until their set expiration date arrives or until you clear them manually through your browser settings. We use persistent cookies to remember preferences, such as your chosen language, layout view preferences, or whether you previously acknowledged system alert notices.

C. Essential / Strictly Necessary Cookies

These cookies are mandatory for the website to function. Without these cookies, basic parts of our system—such as multi-factor authentication, secure user roles, account dashboards, and survey form submissions—will stop working completely. You cannot turn off essential cookies because our platform cannot run safely without them.

D. Functional and Preference Cookies

Functional cookies enable the platform to remember choices you make while using the system. For example, they remember whether you prefer viewing your survey data tables with 10 rows or 50 rows per page, whether you expanded a sidebar menu, or which column sorting order you last applied to a report table.

E. Security and Anti-Fraud Cookies

Security cookies help us identify malicious activity, prevent unauthorized access to administrative accounts, block automated bot scripts from filling out fake surveys, and protect user sessions from hijackers. These cookies help verify that requests sent to our database originate from your authentic session.

4. Specific Cookies Used by BE Survey

Below is a breakdown of the primary operational cookies managed directly by our web infrastructure:

5. Third-Party Cookies and External Scripting

BE Survey focuses strictly on business productivity and survey security. **We do not run third-party advertising cookies, marketing tracking pixels, or cross-site tracking scripts.** We do not sell your navigation history to advertisers, social media platforms, or data brokers.

However, to deliver a smooth user interface, our web pages use standard web libraries such as jQuery, Bootstrap UI frameworks, and DataTables for interactive reporting. These static library assets are loaded securely and do not track your personal activities across other websites.

6. Local Storage and Session Storage

In addition to standard cookies, BE Survey may use HTML5 Browser Storage technologies (specifically localStorage and sessionStorage) directly inside your web browser. These mechanisms work similarly to cookies but can hold small pieces of structured operational data safely without transmitting them in every single web server request.

• SessionStorage: Used to temporarily cache unsaved survey responses while you move between survey steps, preventing data loss if your internet connection drops momentarily.
• LocalStorage: Used to store temporary client-side interface settings, such as grid layouts and search filter states in administrative tables.

7. How to Control, Disable, or Delete Cookies

You have full authority to manage or clear cookies on your device at any time using your web browser settings. Most browsers give you options to see what cookies are set, delete individual cookies, block third-party cookies, or block all cookies completely.

Browser Cookie Instructions:

• Google Chrome: Go to Settings > Privacy and security > Third-party cookies or Clear browsing data.
• Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
• Apple Safari: Go to Preferences > Privacy > Manage Website Data or block all cookies.

Important Warning: If you choose to block or delete all cookies from BE Survey, essential features will break. You will not be able to log into your account, submit active survey forms, or perform administrative tasks.

8. Security Logging and Audit Logs

Cookies work closely alongside our secure backend logging frameworks (such as Serilog and database execution procedure logs). When cookies interact with our application, our web servers record basic audit entries such as:

• Your IP address and general geographic connection point.
• The date, exact time, and duration of your active session.
• Failed login attempts, password verification checks, and system error notices.
• Administrative actions taken, such as creating new surveys or updating company parameters.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our platform architecture, technical updates, database stored procedures, or relevant security laws. Whenever changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to remain informed about how we protect your browser session.

10. Contact Us

If you have questions, concerns, or technical inquiries about how BE Survey uses cookies or manages browser storage, please reach out to your designated account administrator or contact our technical support team through your organization's support channels.